Access
How do I get access?
Access is by invitation. Your workspace owner, or IBITS during setup, invites your email address. Create a login with that address, then accept the invitation.
I created a login but see no workspace. Why?
A login on its own opens nothing. You see a workspace only after accepting an invitation sent to the same email address. Ask your workspace owner to invite you.
Can I sign in without a password?
Yes. On the sign-in page choose Email link, and we will email you a one-time sign-in link.
Approvals
What does approving the exact version mean?
When you approve, GrowthOS stores a fingerprint of that version's copy, claims and assets. If anything changes, even one word, it becomes a new version and needs a new approval.
Who can approve?
Owners and approvers. Marketing managers prepare and submit versions; analysts can only read.
Can anything be published without approval?
No. Publishing requires an approved version, and the live post URL is recorded against it as proof.
Numbers
Where do the numbers come from?
From reports imported out of each platform and seller center. Every figure shows its source, the period it covers and when it was imported.
Why does a figure say not available instead of zero?
Because nothing was imported for it. GrowthOS never fills missing data with zeros or estimates.
AI
Does AI publish or post anything?
No. AI can draft hooks and captions from your approved claims, always labelled as a draft. It cannot publish, change budgets or contact anyone.
Channels
Is GrowthOS connected to Meta, TikTok or Shopee?
Not through APIs yet. Until a platform approves access, reports are imported from exports and posts are published in each platform's own tool. Each screen says which applies.
Data
Can we get our data out?
Yes. Products, reports and workspace settings can be exported from inside the workspace by members whose role allows it, and on offboarding IBITS provides the exports you authorize.
Can other brands see our workspace?
No. Each workspace is separated by rules enforced in the database. Only your invited members and the IBITS staff assigned to you can access it.
Still have a question? For anything else, contact your IBITS account contact, named in your service agreement.
Your decisions, on the record.
Access is by invitation. Sign in with the email address your workspace owner invited.