Skip to content

Legal

Acceptable use

In short

Publish only lawful content built on approved claims, use assets you have rights and consent for, contact leads only as they agreed, and never try to get around the workspace's security.

01Content

  • No unlawful, deceptive, hateful or harassing content.
  • Product claims must come from the workspace's approved claims. Do not present products as treating, curing or preventing disease unless the brand has approved that claim and the law allows it.
  • Disclose paid partnerships and sponsored content as the platforms and the law require.

02Assets, rights and consent

  • Upload only assets you have the right to use, for the channels and paid uses recorded on them.
  • Record consent for people who appear in assets, and stop using an asset when its rights are revoked or expire.
  • Do not upload health records or other sensitive personal information about identifiable people.

03Leads and contact

  • Contact leads only for the purpose they consented to, and honour opt-outs straight away.
  • No spam, purchased lists or contact beyond the frequency limits set in the workspace.

04Security

  • Do not try to access another workspace, another person's account, or data your role does not allow.
  • Do not probe, scan or load-test the service, or bypass its permissions, without written permission from IBITS.
  • Do not share logins or embed credentials in content or notes.
  • Report suspected vulnerabilities privately; see security.

05Platform rules

Content published through GrowthOS must also follow the rules of the platform it is published on (Meta, TikTok, Shopee, Lazada and others).

06If this policy is broken

We may remove content from scheduling, pause a login or a workspace while we look into it, and tell the workspace owner. Serious or repeated breaches are handled under the service agreement. For questions about this policy, contact your IBITS account contact, named in your service agreement.